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YOUR MOST TRUSTED COMPANY FOR HEAT PUMP INSTALLATION, MAINTENANCE & REPAIR

Is your heat pump out of warranty?
Want to avoid potential expensive repairs?

Introducing the new OneAir ServicePLUS repair protection guarantee.

Service with OneAir for $189 and receive one year free repairs and call outs up to $350, $19 admin fee applies!

Call us now at 0800 663247 or email us at service@oneair.co.nz.

Request for an out-of-warranty service today and avoid potential expensive repairs. Select from any of our services below OR call us now at 0800 663247 OR email us at service@oneair.co.nz.

Experience better heat pump performance in just 3 easy steps

Step 1:

Book in a free heat pump assessment - once qualified, sign up for ServicePLUS

Step 2:

Service your heat pump(s) with OneAir

Step 3:

Receive FREE protection cover up to $350 for the next 12 months

"Nobody likes it when their flashing light error comes on, especially when your heat pump is out of warranty.
That can mean expensive repair bills.
That's why I have OneAir ServicePLUS."
- Glenda B., Whangarei

Here's What Our Valued Customers Say

Our serviceman Juna very friendly polite. exceptional service very clean and tidy being a very wet day, would use his services any time thanks Juna

Faye Browne

2025-04-03

graham hough

2025-03-17

I would like to commend the serviceman who did our yearly maintenance. He was thorough and professional. We look forward to seeing him again next year. Thanks OneAir Ltd

Tony Borra

2025-03-12

Excellent service received for my two Heat Pumps. The tradesman Chintan was very personable and volunteered some useful tips for use and care of the pumps. I would welcome him back for future servicing. An excellent company representative.

OneAir Technician doing heat pump repairs

Fill out the form below to schedule your free assessment with our technician OR call us now at 0800 663247 OR email us at service@oneair.co.nz.

Thanks for submitting!

Conditions:

  • The system must be serviced by OneAir Technicians at least once a year

 

What's covered:

  • All approved Heatpump / Air Conditioning systems between five and ten years old with expired manufacturer warranties (typically installed between 2014 - 2019)

  • Callout travel, labour and repair parts to indoor and outdoor units (up to $350 per system)

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Key exclusions that aren’t covered include:

  • Remote controls, Outdoor mounts (roof & wall brackets, PVC feet, Polyslabs etc) and installer-supplied materials (electrical wiring, copper and drain pipes)

  • User operating errors (wrong settings in remote control) 

  • Damage caused by power spikes, impacts, spillage and Acts of God (flooding, earthquakes, storms etc)

  • Ventilation systems (HRV, DVS, Supervent etc)

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For full details, including exclusions, please click here.

 

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© 2025 One Air Limited

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0800 ONEAIR (663 247)

oneair.co.nz

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